We are committed to providing a safe, inclusive environment where children and young people are protected from harm. The safety of every child in our programs is our highest priority.
Our Commitment
Zero tolerance for child harm
Jindalee Fitness 24/7 upholds zero tolerance for child abuse, exploitation, grooming, bullying or discrimination. Safeguarding children is the shared responsibility of all management, staff, contractors, members and visitors.
- The safety and wellbeing of children is paramount in every decision we make
- Children have the right to feel safe and to be heard
- We respect the cultural rights of all children and families, including Aboriginal and Torres Strait Islander children
- Child safety is embedded into leadership, operations and daily service delivery
- We comply with Queensland Child Safe Standards and the Working with Children (Risk Management and Screening) Act 2000
Who This Applies To
Our Child Safety & Wellbeing Framework applies across every program and service at Jindalee Fitness 24/7 where children and young people are present. Every person who enters our facility — whether as a staff member, contractor, volunteer, member or visitor — plays a role in keeping children safe.
Programs & Services Covered
Kids Club
Our Kids Club crèche service is a supervised environment where members’ children are cared for during visits to the gym. All Kids Club staff hold a current Blue Card and are trained in child safety, recognising indicators of harm, and responding to disclosures. Supervision ratios and environmental controls are actively maintained at all times.
FunFit Kids
FunFit Kids is our structured youth fitness program, designed to support the physical health and wellbeing of young people in a safe and encouraging environment. All instructors delivering FunFit Kids sessions are Blue Card holders and comply fully with our Safeguarding Code of Conduct.
13+ Gym Members
Young people aged 13 and over may access our general gym facilities as members. Personal trainers working with members aged 13–17 — whether in one-on-one or small group settings — are classified as child-facing roles. These trainers must hold a current Blue Card and adhere to all child safety expectations under this framework, including supervision standards, professional boundaries and mandatory reporting obligations.
Who Is Responsible
Child safety is not the responsibility of one person — it belongs to everyone.
- Management and staff are responsible for implementing our framework, completing required training, holding valid Blue Cards where required, and reporting any concern immediately.
- Contractors and personal trainers working with children must comply with this framework in full, including Blue Card requirements, online safety rules and professional boundaries.
- Volunteers are subject to the same screening and conduct expectations as paid staff.
- Members and visitors are expected to respect the safety of children in our facility and report any concerns to a staff member immediately.
Shannon Parish (Child Safety Officer) and owner Tracey Lucock hold overall accountability for implementing and maintaining this framework across all programs and services.
A Note for Families
If your child participates in any of our programs, we want you to know exactly what protections are in place. You are welcome to request a copy of our full Child Safety & Wellbeing Framework at any time, ask about the qualifications and screening status of the staff working with your child, or raise any concern through our Member Voice pathway. No concern is too small.
Reporting a Concern
How to raise a child safety concern
If you witness, suspect or are told about harm to a child, you do not need proof to report. Please act immediately — every concern matters.
Stay calm and listen
If a child discloses harm, remain calm and listen without leading questions. Reassure the child they are not in trouble.
Do not investigate
Do not confront the alleged person or attempt to investigate the claim yourself.
Report immediately
Report to our Child Safety Officer, Shannon Parish, immediately and no later than the same business day. If the concern involves the Child Safety Officer, contact owner Tracey Lucock directly.
External reporting
Where required, matters are referred to Queensland Police Service or the Department of Child Safety. Sexual offences must be reported to QPS under s229BB of the Criminal Code.
Safe Environments
How we keep children safe
We actively identify and manage risks in both physical and online environments to protect children at every point of their experience with us.
Supervised Spaces
Clear line-of-sight supervision is maintained wherever children are present. Isolated one-on-one situations between staff and children are actively avoided.
Blue Card Compliance
All staff in child-facing roles — including Kids Club, FunFit Kids and personal trainers working with under-18s — hold a current Blue Card. No person may commence child-related duties without verified clearance.
Online Safety
Staff may not privately message children or connect with them via personal social media accounts. All program communication is directed through parents and guardians using official Jindalee Fitness 24/7 channels only.
Photography Policy
Images of children are never shared without written parental consent. Staff may not photograph or record children for personal use.
Families & Community
Your role in keeping children safe
We welcome families as active partners in child safety. Open communication and feedback from children, families and staff continuously improves how we operate.
What families can do
- Access our child safety policies and procedures at any time
- Raise concerns or complaints through our Member Voice pathway
- Participate in regular surveys about program safety
- Inform us of cultural or individual needs for your child
What children can do
- Speak to any staff member if something feels wrong
- Ask to speak to a trusted adult at any time
- Use our feedback mechanisms to raise concerns
- Know that they will always be listened to and believed
Contact Us
Child safety is everyone’s responsibility. If you have a concern, a question about our policies, or feedback about how we can better protect children and young people at Jindalee Fitness 24/7, please reach out. You do not need to be certain that harm has occurred to make contact — if something doesn’t feel right, we want to hear from you.
Shannon Parish — Child Safety Officer
Tracey Lucock — Owner
Our Framework
Our Child Safety & Wellbeing Framework (Version 1.0, adopted 16 February 2026) integrates all required standards and legislation.
- Queensland Child Safe Standards
- Working with Children (Risk Management and Screening) Act 2000
- Child & Youth Risk Management Strategy (CYRMS)
- Child Protection Act 1999
- Criminal Code s229BB
- Universal Principle of Cultural Safety
Jindalee Fitness 24/7 — Child Safety Officer: Shannon Parish — shannon@jf247.com.au. This page is reviewed annually alongside our Child Safety & Wellbeing Framework. Version 1.0, adopted 16 February 2026.